By ticking this box, you consent to Maximuscle part of HNC Healthy Nutrition Company (UK) Limited (the data controller) (HNC or we) processing of your personal data for marketing purposes in the manner outlined below
Your personal data:
You have the right:
For more information about how we process your personal data please read our Privacy Statement
This is the Privacy Policy of HNC Health Nutrition (UK) Limited (“we”, us”, “our”), a company registered in England and Wales (company number 11121748) whose registered office is at 2nd Floor New Century House Progress Way, Denton, Manchester, England, M34 2GP.
This privacy policy aims to give you information on how we collect and process your personal information, including when you use the www.maxinutrition.com website. This website is not intended for children and we do not collect Personal Information relating to children. We are committed to protecting and respecting your Personal Information and your privacy. Should we ask you to provide certain Personal Information by which you can be identified when using the website, you can be assured that it will only be used in accordance with this privacy statement.
HNC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14 March 2019.
Personal Information means any information about an individual from which that person can be identified. It does not include information where the identity has been removed (anonymous data).
We may collect, use and store the following Personal Information about you which we have grouped into the following categories:
Please note that we do not collect any special categories of Personal Information (i.e. racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, trade union membership, physical or mental health or condition, sex life and sexual orientation, generic data and biometric data).
As you interact with our website, we may automatically collect information about your website usage such as information about your equipment, browsing actions, IP address, GPS location, mobile phone service provider and operating system and patterns. We aggregate this information to understand how our visitors use our websites and mobile applications so that we can improve them and the services we offer. GPS location data does not typically identify individual users. We collect this information by using cookies, server logs and other similar technologies.
Our website uses a limited number of cookies, namely:
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your Personal Information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
It is important that the Personal Information we hold about you is accurate and current. Please keep your details on your account up to date.
We are committed to ensuring that your information is secure. In order to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, we have put in place appropriate security measures to safeguard and secure the Personal Information we collect via our website. We also limit access to your Personal Information to those employees, agents, subcontractors and other third-parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality.
Although we will do our best to protect your personal information, our website may, from time to time, contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website and any Personal Information you will provide is done at your own risk. These websites should have their own privacy policies and we do not accept any responsibility or liability for these policies, the content or operation of these websites. Please check these policies and the terms of the websites before you submit any to these websites.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We may disclose your Personal Information with third parties as follows:
Please note that that we will not sell or rent your Personal Information without your prior consent to any third parties.
We only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, the nature and sensitivity of your personal information, the potential harm from unauthorised use or disclosure of your personal information, the purposes for which we process your Personal Information and whether we can achieve these purposes through other means and the applicable legal requirements.
The table below sets out further details:
|
Circumstances in which Personal Information was provided |
How long we keep it for |
|
When you create an account on our website |
Until you ask to be removed or as part of our periodic data cleanse. |
|
When you place an order through our online shop |
7 years after the order was made. |
|
When you provide a review of our products and our performance on a third-party platform (such as on Trustpilot) |
Until you ask to be removed from this third-party platform. |
|
When you have consented to receive marketing and technical information from us |
Until you unsubscribe from our database. |
|
When you contact us by any other means (e.g. email or telephone) |
Until you ask to be removed or as part of our periodic data cleanse. |
|
When you submit a job application to us |
1 year from the day your application is submitted to us. |
|
When you complete a survey or participate in competitions |
Until you ask to be removed. |
|
When you visit our website |
Our session logs are purged after 60 days and our cookies expire after 30 days unless you block or remove those cookies before. |
Where we have given you (or where you have chosen) a password which enables you to access certain of our website (i.e. your account), you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Some of the information you provide to us will be transmitted electronically (e.g. information provided via our website or email). We would remind you that the information transmitted via the internet is not completely secure and although we will do our best to protect any information transmitted in this way, we cannot guarantee its complete security.
We have put in place appropriate measures to prevent your Personal Information from being accidentally lost, accessed or used in an unauthorised way, altered or disclosed. Any payment transactions will be encrypted using SSL technology.
Some Personal Information you have provided to us is stored on secure servers located in the United Kingdom and on the Cloud.
We do not transfer your personal data outside the European Economic Area (EEA).
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator (the Information Commissioner in the UK) of a breach where we are legally required to do so.
You have the right to:
Request access to your Personal Information (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new information you provide to us.
Request erasure of your personal information. This enables you to ask us to delete or remove Personal Information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios: (a) if you want us to establish the information's accuracy; (b) where our use of the information is unlawful but you do not want us to erase it; (c) where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you would like to communicate with us about any of the rights mentioned above, or if you have any other queries about the matters mentioned in this privacy policy, please contact us using one of the following options:
You have the right to complain to the Information Commissioner about the way in which we collect and use your personal information: www.ico.org.uk/concerns or telephone 0303 123 1113.
Changes to this privacy policy
This policy is effective from 14 March 2019. We may change this privacy policy from time to time by updating this webpage.
